social media costs

Today, I’m going to answer the question: “Are you paying too much for your technology?”. The answer is: YES. At this point, I’m fairly confident in saying that if you don’t know what you don’t know about technology and social media, then you are paying too much. I say this both as a business owner who at one time didn’t know what I didn’t know, and also as a Technology & Social Media Specialist who’s now had the opportunity to view “under the hood” at some of the technology expenses that many small businesses are shelling out tons of cash for. For example, years ago, when I purchased my first domain, I did it as a result of an email I got promising that the domain would be $1.99. What I didn’t know at the time is that the $1.99 price only lasted for 3 months, and once it was time to renew it, I ended up paying what would become $160 a year for ONE domain name that didn’t include much else.

Money to Burn | Are You Paying Too Much For Your Technology? Yes | See SSS for Success — Money Being Wasted

Now, if $160 bucks a year doesn’t sound like an egregious infraction to you, consider this: I now pay an average of $7.50 PER YEAR for one domain. So we’re talking about a near $153 difference for the same exact service. And if you’re thinking “the price of technology comes down drastically over time”, know that the same $7.50 per year deal existed back then (though it was probably even cheaper), except I didn’t know about it. But I later learned, and can now say: Nobody should pay more than $10 per year per .COM domain to ANY company directly (unless of course you have another company managing your technology accounts, and they in turn charge you a hefty premium because they know that you don’t know, what you don’t know).

I share all of this today, because I’m equally upset and annoyed. One, I’m upset at how many companies are out there preying on consumers’ lack of knowledge, and are willfully deceiving them. And yes, I’m looking in the direction of companies like Domain Registry of America, who has recently sent out what looks like domain renewal notices to everyone listed in the WHOIS domain database, making it look as though they’re sending official correspondence that tells you that you need to renew your domains with their company for about $35 a year. But what it doesn’t tell you is that it’s an advertisement, and that you don’t have to renew with them, and that when you do, you switch your domains over to their company, and this could cause a real problem for you if many of your other technology products and services are based on the domains you currently hold with a company. The bad part is, they send out these notices to look like a bill, and it’s not until you get to the back side in the middle that you see a notice that says “this is not a bill”. This is unacceptable! And it’s an unscrupulous business practice. I shudder to think of the number of people that have been duped into transferring their domains to this company. Add to that, this is consumer fraud, and I am working to bring it to the attention of my local state’s attorney…but I digress…

Because I like to be solution oriented, I’ve decided to offer a “Free Technology Review”, where I’ll come in, review your technology setup, and look for ways to reduce your technology and social media costs (if at all possible). Now, they’ll be two disclaimers with this:

1) One, I’ll tell you everything that’s wrong, or what could be fixed, but I won’t fix it for free, and

2) As with most things that are free, they come with a caveat in which I’ll only be willing to go but so far down this path of providing this free service because some people tend to take advantage of things that are free, and quite frankly, I already know that some of you have some HORRIBLE technology setups that probably haven’t been reviewed or touched in 5-10 years, and like with an old rusted bolt, once you turn it, it may cause irreparable damage.

Burning Money | Are You Paying Too Much For Your Technology? Yes | See SSS for Success — Who has money to burn in their small business?

Ok, it’s not THAT serious, but my point is this: I got into business to help people, and I see this as one way that I can help small businesses, if only by showing them that there are better and more efficient wants to get things done. And here’s a technology tip that I’ll give you for free: If you haven’t used something in more than a year, chuck it. Chances are, you don’t need it. Here’s another tip: If you don’t know exactly why you’re paying for something, stop paying for it. That means email accounts that don’t get used, and calendar accounts, and online storage accounts that you pay for year after year, but never touch. Leading me to my third tip, which is: If you buy a domain from GoDaddy, they include a free email account with it. And guess what, that free email account is the same one that you can pay $60 a year for with their company, if you let them swindle you into an email package after you purchase your domain. You really only need multiple accounts if you’re planning to provide emails to several people in your company. If you’re a “one-stop shop”, with just one person, you only need ONE email, thus you don’t have to pay for another, nor the extra space that they offer. Just clean out your inbox every now and again, and you’ll be fine.

And here’s my final disclaimer: If you are a current, former, or future client of mine and you think I’m talking about you and your technology setup, you’re probably right, but what I want you to know is that YOU ARE NOT ALONE! Most people that I’ve encountered are in the same boat, so don’t feel bad. I instituted the “Free Technology Review” because I see this is a real issue, and I’m hoping that people will get over their pride and shame and allow themselves to be helped and maybe even save some money!

So, now with this little semi-rant is over, I have to ask: Are you okay with paying more than you should for your technology products and services?

Find out by taking advantage of the SSS for Success Free Technology Review for your company by visiting my website, and filling out the contact form and noting “Free Technology Review” in the subject line.

Have a great day!

Kindra Cotton, Small Business Survival Specialist

Are You Paying Too Much For Your Technology?

One of my favorite episodes of the 90s show “Martin” (@3:25) is when his toilet gets clogged, and he reluctantly agrees to hire a plumber. At first, he was willing to do anything accept hire a plumber. He was willing to get in the bathroom and fumble around himself, probably making the problem worse. Eventually, the plumber shows up, and as is often the case in most sitcoms, he represents every stereotype that people have about plumbers. Upon inspecting the toilet, as thoroughly as one could while eating a sandwich, he rattles off a litany of possible issues that could be wrong with the commode. He uses a lot of technical plumber jargon to describe what might be wrong, and when Martin asks “What are you talking about?”, the plumber eventually replies “It may cost you a little, it may cost you a lot, but it will cost you”. The hilarity of the episode occurs as the plumber falls into a stupor and Martin and his friends think he’s dead and they respond in a variety of hilarious ways to this seemingly tragic event. The reason I like this episode so much, in addition to this great musical number towards the end, is because that one line was so funny to me, and it can be applied to so many scenarios in everyday life.

The Cost of Social Media | Time vs. Money | SSS for Success (Small Business Survival Specialists) — Time vs. Money

Today, I want to talk about “The Cost of Social Media”, and in order to do that, I’m going to start by saying: “It may cost you a little, it may cost you a lot, but it will cost you”. What I want you to understand, when I say “cost”, this doesn’t just mean “money”, and can also be “time”. One of the top inquiries I see in the Social Media Sphere is among people that wonder about the fees that Social Media Consultants charge, and whether or not it’s worth it, given that most social media tools are free. People who think like this are short-sighted, because they fail to realize there’s an “opportunity cost” to every decision we make. And as my high school economics teacher explained it “The opportunity cost is the basic relationship between scarcity and choice“, meaning that the “opportunity cost” of something, is based on what you have to give up in order to get something else. For instance, if there are two events occurring at the same time that you want to attend, say a concert and a child’s recital, the opportunity cost of attending the concert is missing the child’s recital. It’s the opportunity you give up, in order to attain something else.

In terms of social media, I think one of the biggest things that people forget is that it’s called “Social Media”. One of the basic premises of how it works is that it’s “social”, as in using the power of social relationships as a marketing tool. As with any relationships, it takes time and attention, and if you want to be one of the people capitalizing on the popularity of the social media phenomenon, you have to decide now, if you’re willing to make the investment of your time, or the time of a qualified person who’s capable of nurturing those relationships in the social media space (which in turn will cost money).

Social Media takes the age-old practice of “word-of-mouth marketing” up a couple of notches, and as a business seeking to be a part of the conversation by using social media, the whole purpose of your social media campaign should be to have an active role in that conversation. And not just becoming one of the many people shouting about their brand in the social media space.

So the bottom line here that I want people to walk away with today is this: The Cost of Social Media = It may cost you a little; it may cost you a lot; but it will cost you. You have to be willing to make the investment that it takes to make social media work in your company. Becoming a part of the social media conversation is not just about sending out Twitter updates about a sale, or updating the status on your Facebook page to announce an event you’re having. It’s commenting on the posts of friends, fans, followers, connections, subscribers, and just about anyone else who’s taking an active role in acknowledging that you exist in this space. It’s promoting the events of others, and talking about the good works that people are doing around you in your local community, or within your field. It’s being a part of the conversation by realizing that there is a conversation, and that it’s not all about you and your business.

Being a part of that conversation takes time, and if you’re not willing to take that time personally, then it’s going to take money, because the people that are really good at navigating the social media landscape, don’t come cheap. And I think the latter part of that statement is really key, and it’s something to think about if you’re one of those people who’s intent to hire their 15 year old niece or nephew to handle their social media because they’re good with a smartphone. Understand there’s an opportunity cost for every decision we make, and just keep that in mind, moving forward.

So, with that in mind, I ask: Are you ready to make the needed investment in social media for your small business?

Kindra Cotton, Small Business Survival Specialist

The Cost of Social Media

For those interested in watching the aforementioned episode of “Martin“, here it is in three-parts from Youtube:

Part 1: